Customer Service Respresentative

About this role

Responsibilities: Serve as the primary point of contact for customers, ensuring an exceptional customer experience at all times Respond promptly to customer inquiries through phone calls, emails, WhatsApp, social media platforms, and walk-in visits Provide accurate information regarding vehicle bidding processes, auto care services, pricing, and company offerings Build and maintain strong relationships with existing and prospective clients Follow up on customer inquiries, transactions, and service requests to ensure satisfaction Handle customer complaints professionally and ensure timely resol

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