Customer Service Manager

Uncle Stan's Foods · Nigeria

Full-timeOn-site3w ago

AI Career Fit Estimate

58–76%

Moderate Match Likely

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About this role

Uncle Stan's Foods is a small chops company known for it's unique finger food taste all over Lagos. Our brand makes us unique. Read more about this company Customer Service Manager Job Type Full Time Qualification BA/BSc/HND Experience 5 - 7 years Location Lagos Job Field Customer Care, Success and Service &nbsp Key Responsibilities Develop and implement customer service strategies and standards. Lead, manage, and develop the customer service team. Establish customer service KPIs and monitor performance. Analyze customer feedback, complaints, and satisfaction trends. Develop strategies to impr

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