Hotel Manager
Mc Rica Hotel · Edo, Marina, Nigeria
About this role
Responsibilities: Guest Experience & Hotel Operations: Ensure exceptional guest satisfaction by delivering world-class customer service. Address guest inquiries, concerns, and complaints promptly and professionally. Oversee the smooth operation of the Front Office, Housekeeping, Food & Beverage, and other hotel departments. Maintain and enforce the highest standards of hospitality and service delivery. Financial & Revenue Management: Develop and implement pricing, sales, and revenue optimization strategies. Analyze market trends, competitor activities, and occupancy reports to maxi
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