Product Manager, Customer Experience & Engagement

About this role

This Product Manager role leads strategy and delivery for customer engagement platforms including email marketing, service channels, and retail clienteling systems at Canada Goose in Toronto. The ideal candidate is an experienced Product Manager with expertise in customer service platforms, marketing technology, and customer journey orchestration who can align stakeholders and drive measurable business results. A standout requirement is the need to manage two Scrum Pods and two Product Owners while overseeing multiple interconnected Salesforce systems across email, service, and customer experience channels.

Sourced via google_jobs · HirePadi job board