Front Desk Officer

About this role

This role involves managing front desk operations at an office in Lagos, including handling phone calls and emails, welcoming visitors, scheduling appointments, and providing initial customer support before escalating complex issues to relevant departments. The ideal candidate has a tertiary qualification, strong communication skills, proficiency with Microsoft Office and email, a customer service background, and a professional demeanor suited to a busy reception environment. A standout requirement is that applicants must live in or near specific Lagos neighborhoods including Yaba, Surulere, Maryland, or Gbagada to ensure convenient commuting to the Marina office location.

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