Product Manager - Cloud Calling, Contact & Meetings

BT Group · United Kingdom, UK

Full–timeOn-site2d ago

AI Career Fit Estimate

58–76%

Moderate Match Likely

Estimated from role requirements

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About this role

This Product Manager role involves owning the strategy, roadmap, and performance of BT Business's cloud-based communication products, with initial focus on RingCX contact centre software, while collaborating across product, sales, marketing, service, and technology teams. The ideal candidate combines strategic thinking with hands-on execution, translating customer insights and market trends into product decisions that drive revenue growth and customer satisfaction. The position requires working from one of four UK locations (Birmingham, Bristol, London, or Manchester) three days per week under BT's hybrid working arrangement.

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