Principal Product Manager, Loyalty
Skyscanner · London, UK
About this role
This role involves leading the strategy and delivery of Skyscanner's loyalty program, focusing on increasing direct customer relationships, improving retention, and boosting lifetime value through personalized travel experiences and recurring rewards. The ideal candidate is an experienced product manager who can translate strategic vision into concrete features across multiple platforms while managing complex cross-functional stakeholder relationships. The standout requirement is the ability to manage substantial organizational change and drive initiatives spanning proposition design, experimentation, and platform delivery across web, app, and booking flows.
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