Product Manager — Services

TTEC Digital · Toronto, ON, Canada

Full-timeOn-site5d ago

AI Career Fit Estimate

58–76%

Moderate Match Likely

Estimated from role requirements

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About this role

This Product Manager role involves owning the backend platform—AI services, Desktop Intercept, and integrations—that supports agent and supervisor interfaces at TTEC Digital, a public company developing customer experience automation tools. The ideal candidate is someone who can make architectural decisions about foundational systems, work closely with a counterpart PM on the user-facing side, and operate effectively in a fast-moving environment where decisions compound across enterprise deployments. A standout requirement is that you'll be working at a public company experiencing significant AI growth, where shipping the right products can directly impact company trajectory and shareholder value.

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