Contact Center Officer
Confidential · Ilupeju, Lagos
About this role
CONTACT CENTER OFFICER Location: Ilupeju, Lagos Salary: ₦180,000 Net Monthly Industry: Financial Services Job Responsibilities: • Handle inbound and outbound customer calls professionally. • Respond to customer inquiries and resolve complaints promptly. • Provide accurate information about products and services. • Maintain detailed records of customer interactions. • Escalate complex issues to the appropriate departments. • Achieve service quality and performance targets. Requirements: • Minimum of B.Sc. in any discipline. https://docs.google.com/forms/d/e/1FAIpQLSdr1XiSzLocmpQ8_9tCbIJ9X3lrAsQ
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