Software Engineer (Support & Quality) – Own the codebase, fix the problems, and help scale a fast-growing EdTech

About this role

This role is a software engineering position focused on diagnosing and fixing bugs in a live education platform built with React, TypeScript, MongoDB, and Node.js, while also managing one Support Engineer and serving as the primary contact for customers during incidents. The ideal candidate is a developer comfortable spending most of their time in code rather than in support tickets, with strong debugging skills and the ability to own problems from identification through resolution. A standout requirement is that you must be capable of working directly in the codebase to ship fixes independently, as there is no formal QA function and the expectation is to solve issues rather than escalate them.

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