Design Research Lead - Manager Level
Capital One · McLean, VA (+2 others), USA
About this role
This role leads the research organization at Capital One to transition from isolated studies to an integrated system of connected user research that informs product development across teams. The ideal candidate combines strong project management skills with technical knowledge, business understanding, and the ability to translate research findings into actionable recommendations that drive product decisions. A standout requirement is fluency with AI agents and research platforms to enable rapid testing and accelerate the pace of user insights throughout the product lifecycle.
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