Senior Service Designer

SR2 · Greater London, UK

Full–time and Part-timeOn-site1w ago

AI Career Fit Estimate

54–72%

Moderate Match Likely

Estimated from role requirements

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About this role

d testing. You will work within multidisciplinary teams to explore opportunities, develop lightweight concepts, test assumptions and reduce uncertainty before further investment. Key Responsibilities • Plan and conduct rapid research through interviews, workshops and focus groups. • Understand the user, operational and organisational context for AI-enabled services. • Map journeys, workflows and service interactions to identify pain points and opportunities. • Translate insights into user needs, opportunity areas and user stories. • Create lightweight wireframes, interaction flows and low-fide

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