Operations Supervisor

About this role

Responsibilities: Supervise staff, attendance, punctuality, appearance, conduct, and daily performance. Ensure the office is clean, organized, properly stocked, and ready for business. Monitor daily sales and ensure all payments and transactions are properly recorded and accounted for. Monitor inventory, conduct regular stock checks, and report missing, damaged, or low-stock items. Oversee online orders, packaging, dispatch, and delivery follow-up. Ensure customers receive excellent service and handle customer complaints professionally. Ensure staff follow company rules, procedures, and instru

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