Senior Product Manager, Post Order Experience (Remote)

ezCater · Boston, MA, USA

Full-timeRemote1w ago

AI Career Fit Estimate

58–76%

Moderate Match Likely

Estimated from role requirements

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About this role

This role involves developing and executing the post-order product strategy for ezCater's catering marketplace, focusing on customer experience, retention, and self-service capabilities like order tracking, reviews, and rewards. The ideal candidate has 5+ years of consumer e-commerce product management experience, strong data-driven decision making skills, and the ability to work across cross-functional teams including design, engineering, and operations. Quarterly travel to Boston is required for planning sessions and business reviews.

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