Home Appliance After Sales Technical Supervisor

About this role

Responsibilities: Supervise and manage after-sales technical support and service operations for home appliances. Diagnose, troubleshoot, and resolve technical faults related to consumer electronic and home appliance products. Coordinate repair activities, maintenance schedules, warranty claims, and technical service delivery. Monitor and ensure excellent customer service and timely resolution of customer complaints. Prepare technical reports, service documentation, and operational updates using computer systems and software. Train and guide technicians on troubleshooting procedures, repair sta

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