Front Desk Officer

EMEL · Nigeria

Full-timeOn-site6d ago

AI Career Fit Estimate

62–80%

Moderate Match Likely

Estimated from role requirements

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About this role

The Front Desk Officer manages patient reception, appointment scheduling, and customer inquiries at a healthcare facility operated by the Emel Group in Lagos, handling registration, phone communications, billing support, and patient record maintenance. The ideal candidate has strong interpersonal and organizational skills, the ability to remain calm under pressure, and experience working in a customer-facing administrative role. A bachelor's degree or HND qualification is required, along with a demonstrated commitment to patient confidentiality and compliance with healthcare regulations.

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