Technical Product Manager I

About this role

This role involves managing the product backlog and overseeing development of conversational AI features for Bell's customer service platforms, working within cross-functional Agile teams to translate business requirements into technical specifications. The ideal candidate is comfortable with both technical detail and team collaboration, serving as a bridge between developers, designers, and business stakeholders in a fast-paced sprint environment. A standout requirement is hands-on experience designing conversational AI flows and dialogue management systems within contact center platforms.

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