Service Designer - Senior (26-23765)

Russell Tobin · Toronto, ON, Canada

Full-timeOn-site$85.12 an hourYesterday

AI Career Fit Estimate

54–72%

Moderate Match Likely

Estimated from role requirements

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About this role

This role involves leading service design projects from research through delivery, including creating user research plans, experience design strategies, service blueprints, and prototypes while supervising team activities and workshops. The ideal candidate has advanced service design experience in complex multi-organizational environments and can apply research findings to develop scalable solutions that balance user needs with business objectives. A standout requirement is the ability to think at an enterprise level, understanding how policy, operations, governance, technology, and funding models interconnect across organizations.

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