SaaS Product Support Jedi

Creative Force · Europe, EMEA, UK, Germany, France, European timezones

Full-timeRemote3w ago

AI Career Fit Estimate

62–80%

Moderate Match Likely

Estimated from role requirements

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About this role

This role provides technical customer support for two SaaS products serving a growing European client base, handling troubleshooting, onboarding sessions, and product feedback across email, phone, and video calls. The ideal candidate combines technical competency with strong communication skills, thrives in remote async work, and can manage multiple client issues simultaneously while working independently. A non-negotiable requirement is being located in the UTC +1 or +2 timezone range with at least 2 years of SaaS support experience and native English fluency.

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Sourced via remotive · HirePadi job board

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