Customer Care Representative

Cakes and Cream · Lagos, Marina, Nigeria

FULL_TIMEOn-site3w ago

AI Career Fit Estimate

62–80%

Moderate Match Likely

Estimated from role requirements

Exact score, strengths & gaps locked· upload your CV to unlock

Upload your CV to see your exact match score for Customer Care Representative at Cakes and Cream — with strengths, gaps, and AI tools to help you apply.

Or create a free account to score instantly — no email needed.

Apply for this role ↗

About this role

Responsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call-handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution Keep records of customer interactions, process customer accou

Full job description, responsibilities and requirements available after creating a free account.

Sourced via jobberman · HirePadi job board

← Browse all jobs