Manager, Product Management, Matchbox

About this role

This role involves managing the Matchbox platform at Capital One, which standardizes customer experiences and service delivery across all touchpoints by determining how, when, and where customers are served based on business rules and customer behavior. The ideal candidate is passionate about emerging technologies, understands enterprise-scale platform development, and can collaborate effectively with business, design, engineering, and operations teams. A standout requirement is proficiency in the Capital One Product Framework's five key areas: human-centered design, business focus, technology leverage, and demonstrated ability to balance internal and external customer needs while delivering measurable outcomes.

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