Customer Care Representative
O Soft Integrated Resources Limited · Abuja, Marina, Nigeria
About this role
Responsibilities: Responding promptly and professionally to customer inquiries via phone, email, live chat, and social media Resolving customer issues, complaints, and requests in a timely and effective manner Providing accurate information about products, services, policies, and procedures Documenting all customer interactions accurately in the CRM system Escalating complex or unresolved issues to the appropriate internal teams Identifying opportunities to improve customer satisfaction and sharing feedback with management Maintaining a positive, empathetic, and solution-focused attitude in ev
Full job description, responsibilities and requirements available after creating a free account.
Sourced via jobberman · HirePadi job board
← Browse all jobs