Call Center Mitarbeiter (w/m/d) Kundenbindung

IONOS SE · Karlsruhe

On-siteYesterday

AI Career Fit Estimate

62–80%

Moderate Match Likely

Estimated from role requirements

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About this role

This position involves maintaining and renewing customer contracts for IONOS, a European cloud infrastructure and hosting provider, through phone, email, chat, and written communication while demonstrating the value of products and services. Ideal candidates possess fluent German language skills, strong interpersonal and communication abilities to build customer trust, and comfort working with standard IT tools and internal systems. A requirement that stands out is proficiency in English, which is explicitly noted as advantageous for this customer retention role.

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