Lead UX Designer - 13 Month Term
Scotiabank · Toronto, ON, Canada
About this role
This 13-month position at Scotiabank involves designing digital banking experiences that prioritize customer self-service and support, while mentoring design team members and advancing design practices across the organization. The ideal candidate has deep expertise in one or more UX disciplines, understands adjacent fields like research and accessibility, and can solve complex design problems while collaborating with product, engineering, and business teams. A standout requirement is demonstrated knowledge of AI and emerging technologies in banking, including understanding ethical and trust considerations when designing AI-powered customer experiences.
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