Head of Customer Experience

Confidential · Lagos, Nigeria

Full-timeOn-site1w ago

AI Career Fit Estimate

54–72%

Moderate Match Likely

Estimated from role requirements

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About this role

🎯We're Hiring! Job Title: Head of Customer Experience Reports To: Chief Operating Officer / Chief Executive Officer Location: Lagos, Nigeria Employment Type: Full-time Our client in the telecommunications sector is seeking an experienced Head of Customer Experience to lead and transform customer service operations. This role is ideal for a strategic leader with a strong background in telecom or ISP environments and a passion for delivering exceptional customer experiences. Key Responsibilities · Develop and execute customer experience strategies that improve customer satisfaction, loyalty, re

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