Customer Success & Technical Support Specialist

Bivisoft Limited · Enugu State, Nigeria (On-site)

Full-time5mo agoApplications closed

AI Career Fit Estimate

62–80%

Moderate Match Likely

Estimated from role requirements

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About this role

About the job About UsBivisoft Limited is a growing software company building tools that help businesses run their day-to-day operations.We are registered in the United Kingdom (Company No. 13890545) and Nigeria (RC-1767781), supporting customers across multiple countries.What You’ll Do Support customers via Zendesk, WhatsApp, email, and occasional callsHelp new customers get set up and confident using the systemTroubleshoot issues and guide users through solutionsEscalate complex issues to developers with clear detailsFollow up to ensure every issue is fully resolved What We’re Looking For St

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