Service Operation Manager

About this role

The Service Operation Manager will oversee MeWe Electronics' after-sales service network in Lagos, managing service centers, customer contact operations, and logistics while driving improvements in service delivery speed, quality, and customer satisfaction. This position suits an experienced leader with 5 to 10 years in electronics or home appliance service management who has strong operational and people management skills. A requirement is proven experience in the 3C's industry or home appliance sector combined with demonstrated expertise in after-sales service network operations.

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