Lead Interaction Designer

HMRC · Edinburgh (+2 others), UK

Full-timeOn-site2mo agoApplications closed

Not open to applicants in Nigeria. This employer hires from: United Kingdom only. Apply only if you are based there.

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About this role

The Lead Interaction Designer shapes interaction design strategy and quality across HMRC's major programmes, supporting teams and senior leaders to deliver accessible services that meet user needs and government standards. The ideal candidate is an experienced interaction designer with strong design judgment, organisational awareness, and the ability to influence without direct authority, though this is a leadership role rather than hands-on design delivery. A standout requirement is demonstrated capability to lead through influence in complex delivery environments while managing design escalations and maintaining consistency across multiple programmes.

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