Engineering Manager, SupportX

SeatGeek · Remote, USA

Full-timeRemote5d ago

Not open to applicants in Nigeria. This employer hires from: United States only. Apply only if you are based there.

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About this role

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. The SupportX team is dedicated to building the future of fan support. We treat support as a product, owning the full end-to-end experience- from AI-powered chat and voice interactions to agent tooling, self-service deflection, and integrations with SeatGeek's order management, fulfillment and financial systems. We are in the process of building new foundations which will boost fan outcomes driven by our AI suppor

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