Senior Manager, Product Management - Customer Resiliency Web and Mobile App Experience Lead

Capital One · McLean, VA, USA

Full-timeOn-site1mo ago⚠ 30+ days ago

Not open to applicants in Nigeria. This employer hires from: United States only. Apply only if you are based there.

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About this role

Why Team Card Customer Resiliency?There has never been a better time to work at the heart of Capital One’s mission. The Card Customer Resiliency team has embarked on an unprecedented journey to modernize our technology, elevate the voice of our most vulnerable customers, and innovate rapidly to define industry norms of what caring for customers truly means. Every member of our team is united in our passion to treat customers with dignity, clarity and respect. We build the experiences that allow struggling customers to responsibly manage their debt and understand what is best for them in the lo

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