Senior Customer Success Manager - APJ

Chainguard · Remote, APAC, Japan

Full-timeRemoteToday

Not open to applicants in Nigeria. This employer hires from: Asia-Pacific only. Apply only if you are based there.

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About this role

This Senior Customer Success Manager role in the APJ region, based remotely across APAC and Japan, serves as the primary post-sales contact for Chainguard's enterprise customers, leading technical onboarding, implementation, and adoption while coordinating with solutions architects, support, product, engineering, and sales teams. The position suits a technically fluent relationship manager who can engage stakeholders from hands-on engineers to CISOs, drive renewals and expansion, and keep pace with security and open source trends. A standout requirement is the expectation that the candidate build ongoing hands-on technical knowledge of Chainguard's products while also educating customers on product features, best practices, and security principles.

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