Support Delivery Lead - Toronto

OpenAI · Remote, Canada

Full-timeRemoteYesterday

Not open to applicants in Nigeria. This employer hires from: Canada only. Apply only if you are based there.

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About this role

This remote role in Toronto leads a new Support Engineering team at OpenAI that resolves complex technical issues for strategic enterprise customers and works with product, engineering, and field teams. It suits a technical troubleshooter who also has strong leadership and systems-building experience, since the leader will shape the team's processes and knowledge base from the ground up. The position requires building and running a global, round-the-clock support function for high-difficulty customer issues.

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