Operations Supervisor

About this role

Responsibilities: Sign in operators, conduct morning briefings, and confirm bike/battery readiness. Monitor operator movements, resolve delivery or payment issues, and manage escalations. Manage vehicles, EV batteries, and operational kits; raise maintenance needs early. Reconcile POS and transfer payments daily. Liaise with local government agencies and law enforcement officers. Submit daily reports covering deliveries, revenue, incidents, attendance, and performance. Enforce minimum daily trip targets and ensure policy compliance. Support rider coaching, discipline, and operational efficienc

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