Customer Service Representative
Joatech Global Link investments ltd · Port Harcourt & Rivers State, Marina, Nigeria
About this role
Responsibilities: Respond to customer inquiries via phone, email, chat, and in-person interactions. Handle customer complaints and provide appropriate solutions in a timely manner. Process orders, forms, applications, and requests accurately. Maintain detailed records of customer interactions and transactions. Provide information about products, services, pricing, and company policies. Escalate complex issues to the appropriate department when necessary. Follow up with customers to ensure issues have been resolved satisfactorily. Identify customer needs and recommend suitable products or servi
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