Senior Manager, Client Experience (Pre-Sales Solutions & Scoping)

TripActions · Remote, USA

Full-timeRemoteToday

Not open to applicants in Nigeria. This employer hires from: United States only. Apply only if you are based there.

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About this role

This Senior Manager role leads the pre-sales scoping function for Navan's Global Operations and Service team, aligning tiered service packages with operational capacity, regional pricing, and AI-driven capabilities during early commercial stages. The position suits a strategic, relationship-oriented leader who can work across Sales, Product, Pricing, and Operations to set realistic expectations with prospects and identify operational risks before contracts are signed. A standout requirement is directly leading a Sales Squad that joins late-stage enterprise deal cycles to present service offerings and guide prospects through the customer experience.

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