Technical Support Specialist, AU

Nash · Remote, Australia

Full-timeRemoteToday

Not open to applicants in Nigeria. This employer hires from: Australia only. Apply only if you are based there.

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About this role

Nash is looking for a Technical Support Specialist to join our global, 24/7 Technical Support team. This role sits at the heart of how Nash stabilizes the platform for our enterprise merchants - owning the investigation, resolution, and clean escalation of complex platform and integration issues across our delivery orchestration system. Technical Support is Nash's intake and stabilization layer for everything beyond high-volume delivery inquiries. You'll be the person customers and internal teams rely on when something unusual is happening on the platform: a stuck integration, an unexpected pr

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