Collections Specialist

FairMoney · Lagos, Nigeria

Full-timeOn-site3d ago

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About this role

The Collections Specialist role at FairMoney in Lagos involves contacting customers with overdue loan payments, setting up repayment arrangements, and tracking non-performing accounts. The ideal candidate is a patient, communicative person who can listen to borrowers, explain payment options clearly, and keep accurate records of each conversation. A standout expectation is the ability to negotiate realistic payoff deadlines or payment plans while still building enough trust with debtors to prevent future defaults.

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