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Customer Service Representative - Onitsha, Anambra State

Iknorbert Communications Limited · Nigeria

Full-timeOn-site5d ago

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About this role

The Customer Service Representative at Iknorbert Communications Limited in Onitsha, Anambra State handles customer enquiries about orders, deliveries, and product availability across phone, email, and live chat, and coordinates with logistics and warehouse teams to resolve supply and delivery issues. The role suits a full-time, onsite candidate with a BA, BSc, or HND and three to ten years of experience in customer care, who is patient, empathetic, and comfortable working across departments. A standout requirement is maintaining an average live chat response time of under two minutes during business hours.

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