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Terminal Manager

Excel and Grace Consulting · Lagos, Marina, Nigeria

FULL_TIMEOn-site2d ago

AI Career Fit Estimate

58–76%

Moderate Match Likely

Estimated from role requirements

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About this role

Responsibilities: Terminal Operations: Oversee the day-to-day operations of the terminal. Coordinate vehicle departures, arrivals, passenger movement, boarding, and scheduling. Ensure smooth and timely execution of trips and terminal activities. Monitor terminal resources and ensure proper utilisation. Customer Service & Passenger Experience: Ensure passengers receive professional, timely, and courteous service. Handle and resolve passenger complaints and operational concerns. Monitor service quality and implement improvements where necessary. Maintain a positive and professional terminal

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