Customer Service Officer

About this role

The Customer Service Officer at FumQuench Parfaithub in Lagos handles customer inquiries across multiple channels, resolves complaints, processes orders, and maintains accurate records of interactions, working alongside colleagues to address customer issues. The role suits a graduate with one to two years of customer support experience who communicates clearly in English, maintains a courteous and empathetic manner, and is comfortable with full-time onsite work. A standout requirement is the need to live near Gbagada, Lagos, and to be available to work some weekends and holidays, with attendance at the office 26 days a month.

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