Customer Service Representative - Aba, Abia State

Iknorbert Communications Limited · Nigeria

Full-timeOn-site5d ago

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About this role

The Customer Service Representative at Iknorbert Communications Limited in Aba, Abia State handles customer enquiries, order and delivery updates, and complaint resolution across phone, email, and live chat, coordinating with logistics and warehouse teams to resolve delays. The role suits a full-time candidate with a BA, BSc, or HND and 3 to 10 years of experience who is patient, communicative, and comfortable working with multiple internal departments. A standout requirement is maintaining an average live chat response time under two minutes during business hours.

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