AI Principal Product Manager - Technical, Amazon Customer Service

Amazon Development Centre Canada ULC · Vancouver, BC, Canada

Full-timeOn-site$158K–$263K a year1mo ago⚠ 30+ days ago

Not open to applicants in Nigeria. This employer hires from: Canada only. Apply only if you are based there.

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About this role

The Data Intelligence team is a new function within Amazon Customer Service. a global, cross-functional organization of applied scientists, data scientists, economists, software engineers, data engineers, and technical product managers dedicated to advancing AI capabilities. We build data solutions and contextual intelligence using Generative AI, Machine Learning, Natural Language Processing, Ontology, Agentic AI, Multi-Agent Architectures, Reinforcement Learning, Knowledge Graphs, and Model Context Protocol. We move with urgency, build for the long term, and obsess over getting customer exper

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