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Fraud Analyst - Jumia (Full Time)

Jumia · Nigeria

Full-timeOn-siteToday

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About this role

The Fraud Analyst at Jumia identifies and investigates suspicious transactions, tracks fraud and chargeback trends, manages Visa and Mastercard chargeback disputes, and verifies KYC documents for Jumia Pay customers while coordinating with Customer Service and Finance. The role suits a candidate with a bachelor's degree in economics, finance, mathematics, or a related field who is comfortable with structured risk processes and detail-oriented document review. A distinctive requirement is ongoing responsibility for enforcing operational controls such as KYC, account takeover prevention, and dispute management within a large pan-African e-commerce and fintech business.

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