Customer Service Representative

About this role

Responsibilities: Respond to customer enquiries through calls, messages, and other communication channels. Provide accurate information about the organisation's products and services. Handle customer complaints and resolve issues professionally. Follow up with customers to ensure their concerns are properly addressed. Maintain accurate records of customer interactions. Escalate complex issues to the appropriate team when necessary. Support other customer service activities as required. Requirements: A minimum of an SSCE Good spoken and written English. Basic mathematical skills. Computer liter

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