Senior Customer Success Engineer, Japan

GitLab · Remote, Japan

Full-timeRemoteToday

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About this role

This remote role at GitLab in Japan involves serving as a technical advisor to customers across the APJ region, helping them adopt the platform, resolve implementation blockers, and apply DevSecOps practices across their software delivery lifecycle. The ideal candidate is a technically strong, customer-facing professional who can work independently over video calls and email while coordinating with Account Executives and Renewals Managers to align recommendations with customer goals. A standout requirement is the expectation that all team members incorporate AI into their daily workflows as a core productivity practice.

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