Senior Product Manager, Product Operations Member Experience & Digital Health

Manulife · Waterloo, ON (+3 others), Canada

Full-timeOn-site4w ago

Not open to applicants in Nigeria. This employer hires from: Canada only. Apply only if you are based there.

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About this role

This role will focus on strengthening the backend systems, data flows, integrations and operational processes that enable scalable and reliable digital experiences. The Senior Product Manager will identify and lead system improvements, manage complex technology and DTS-related issues, drive root-cause resolution, and coordinate cross-functional teams to improve platform performance, stability and member outcomes. Working across Product, Technology, DTS, Data, Architecture, Operations and external partners, this role will serve as a key connector between product needs and technical execution, e

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