Community Strategy Manager - Hawaii

Unite Us · Remote, USA

Full-timeRemote3d ago

Not open to applicants in Nigeria. This employer hires from: United States only. Apply only if you are based there.

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About this role

The Community Strategy Manager for Hawaii at Unite Us, a remote role in Customer Success, provides operational and analytical support that helps execute cross-functional community strategy, including standardizing processes, tracking customer escalations in Salesforce, and coordinating with RevOps and Analytics on data capture. The position suits someone who combines process design and data analysis with consultative work, enabling Customer Success and Sales teams to engage partners, resolve escalations, and drive adoption while measuring results. A standout requirement is that the role involves retaining assigned customer accounts and building relationships with community-based organizations to advance shared goals.

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