Incident Manager

Paystack · Nigeria

Full-timeOn-site5d ago

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About this role

The Incident Manager at Paystack in Nigeria coordinates the response to production incidents affecting the company's payment infrastructure, managing communication, escalation, and follow-up to restore service and prevent recurrence. The role suits someone who stays calm under pressure, works well across engineering and business teams, and can bring structure to fast-moving situations. A standout requirement is hands-on experience running incident response for high-availability systems, where downtime has direct financial impact on merchants.

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