Tier III Service Desk Engineer

Unio Digital · Worldwide

Full-timeRemote1w ago

Your match score

Scored out of 100 against your CV

We only show a number once we have read your CV. Before that, any number would be a guess.

Score, strengths and gaps· upload your CV to unlock

Apply for this role ↗

About this role

This position is a senior-level service desk role at an Arizona-based managed service provider where you will handle escalated technical issues, lead client onboarding projects, and mentor junior technicians across the helpdesk team. The ideal candidate possesses strong problem-solving abilities, can manage client relationships while coordinating between technical teams and customers, and is comfortable providing direct end-user support when needed. A standout requirement is the expectation to develop comprehensive project plans for client onboarding and standardization initiatives, including task definition, resource allocation, and timeline estimation.

Sourced via Remotive · HirePadi job board

← Browse all jobs