Guest Service Manager

YellowDoor Hotels · Nigeria

Full-timeOn-site4d ago

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About this role

The Guest Service Manager at YellowDoor Hotels in Abuja leads front desk and guest services teams across shifts, resolves guest concerns, coaches staff to service standards, and produces shift reports. The role suits an experienced hospitality manager with four to eight years in guest services, ideally in premium four- or five-star hotels, who is comfortable with hands-on shift operations. A standout requirement is at least four to five years of guest-services management in a premium hotel setting.

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